Please contact us as soon as possible at 503-223-5055 or shop@japanesegarden.org Please provide as much detail as possible in order to help us assist you.

When logged in as a member, the prices displayed on products and events are displayed with your member discount included. If you feel there is a discount error, please contact us at shop@japanesegarden.org

We are sorry for the inconvenience. At this time, we cannot take international orders. We are happy to help by phone at 503-223-5055.

Please contact us as soon as possible at 503-223-5055 or shop@japanesegarden.org. Orders are generally processed within one business day, so the sooner you reach out to us, the faster we will be able to assist you.

Yes! Please contact us in our Gift Shop at 503-223-5055 for more details. Additional charges will apply. Orders are generally processed within one business day, so the sooner you reach out to us, the faster we will be able to assist you.

Alternatively, you may indicate a gift message at checkout. Your gift message will appear on the packing slip that ships with your order. Packing slips do not contain pricing information and can act as a sales receipt should your recipient need to return an item. Gift messages indicated with membership purchases will be included with mailed membership materials.

Please note: gift messages indicated with admission or event ticket purchases are not included with your order, as tickets are issued in the form of eTickets connected to the email address used with your order.